Customer service
- AL-KO is a customer-orientated company, with high ethical standards, motivating, rewarding to its employees, respectful with suppliers and the environment.
- AL-KO works with selective distribution so as to bring added value to its customers in a profitable, long-term relationship.
- AL-KO Development engineering team at customer reach.
- AL-KO Customer service Orders at customer reach.
- AL-KO Quality team available for concerns.
- AL-KO Sales & Technical team permanently available for customer support for all geographical areas in the world.
- Currently Ca. 1.600 passenger car aftermarket parts available, Ca. 500 commercial vehicles aftermarket parts available.
- Intelligent range of part numbers providing extensive coverage of the market demand.
- Bringing new product lines, satisfying market needs: AL-KO Performance.
- Tech Doc supplier rated «A».
- Customer presentations, videos.
- Conferences and training seminars.
- Catalogues available at www.alko-shocks.com
Deliveries
- Permanent stock of Ca. 300.000 shock absorbers!
- Ability to work with discreet orders, kanban, forecasts.
- Enhanced delivery service with supplies to > 70 countries world-wide.
- Tailor-made delivery service for small and large quantities, conventional transportation or express.
- Enhanced-image of premium product AL-KO packaging with clear part number code and hologram of proof of AL-KO Quality for life product.
Flexibility
